{"id":3916,"date":"2021-11-10T12:51:13","date_gmt":"2021-11-10T11:51:13","guid":{"rendered":"https:\/\/ojelectronics.com\/floorheating\/?page_id=3916"},"modified":"2023-04-24T11:32:10","modified_gmt":"2023-04-24T10:32:10","slug":"uwg4-awg4-the-thermostat-cant-find-the-wi-fi-network","status":"publish","type":"page","link":"https:\/\/ojelectronics.com\/floorheating\/de\/support\/uwg4-awg4-the-thermostat-cant-find-the-wi-fi-network\/","title":{"rendered":"UWG4 \/ AWG4: The thermostat can\u2019t find the Wi-Fi network"},"content":{"rendered":"<section class=\"builder-section builder-section-text builder-text-columns-1 padding-below\">\r\n<div class=\"section-inner\">\r\n<div class=\"builder-section-content\">\n\t<div class=\"panelexplain\">\n\t\t<div class=\"px-inner\">\n\t\t\t<div class=\"instructions-half\">\n\t\t\t\t\n\t\t\t\t<div class=\"chapters\">\n\t\t\t\t\t<div class=\"chapteslist\" data-simplebar data-simplebar-auto-hide=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Requirements: Wi-Fi network, Mobile hotspot.<\/p>\n\t\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<span onclick=\"tl.seek('step1').play();\" class=\"step1\"><var>1.<\/var> Activate a hotspot* from your smartphone<\/span>\n\t\t\t\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t<li class=\"desc\">* This will share your mobile network.<\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<span onclick=\"tl.seek('step2').play();\" class=\"step2\"><var>2.<\/var>Press <strong class=\"menuicon\">\u2261<\/strong>, top right corner<\/span>\n\t\t\t\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t<li><span onclick=\"tl.seek('step3').play();\" class=\"step3\"><var>2.1.<\/var>Press <strong>\"Wi-Fi \/ Weather\"<\/strong><\/span><\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<span onclick=\"tl.seek('step4').play();\" class=\"step4\"><var>3.<\/var> From the list of network names \u2013 Does the mobile hotspot appear?<\/span>\n\t\t\t\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t<li class=\"desc\">Possible solutions:<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"desc\"><span><strong>Yes:<\/strong><p>Your Wi-Fi network name might contain letters\/special characters (= , _) that the thermostat can\u2019t support. Change the name of your Wi-Fi network so it only contains common letters or numbers.<\/p><\/span><\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"desc\"><span><strong>No:<\/strong><p>Your mobile hotspots name, might also contain letters\/special characters (= , _) that the thermostat can\u2019t support. Try changing the name of your Wi-Fi network so it only contains common letters or numbers.<\/p><\/span><\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<!--<li>\n\t\t\t\t\t\t\t\t<span onclick=\"tl.seek('end').play();\" class=\"end\"><var>3.<\/var> <strong>Done!<\/strong> You are now connected to the Wi-Fi.<\/span>\n\t\t\t\t\t\t\t<\/li>-->\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"visuals-half\">\n\t\t\t\t<div class=\"arrows\">\n\t\t\t\t\t<button class=\"prev\"><\/button>\n\t\t\t\t\t<button class=\"next\"><\/button>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"visuals\" style=\"max-width: 540px;\">\n\t\t\t\t\t<img decoding=\"async\" class=\"panel\" src=\"https:\/\/ojelectronics.com\/floorheating\/wp-content\/themes\/oj\/guides\/panel.png\" \/>\n\t\t\t\t\t<img decoding=\"async\" draggable=\"false\" class=\"ojscreen\" src=\"https:\/\/ojelectronics.com\/floorheating\/wp-content\/themes\/oj\/guides\/B2.png\" \/>\n\t\t\t\t\t<div draggable=\"false\" class=\"screens\">\n\t\t\t\t\t\t<img decoding=\"async\" class=\"screen0\" src=\"https:\/\/ojelectronics.com\/floorheating\/wp-content\/themes\/oj\/guides\/B2.png\" \/>\n\t\t\t\t\t\t<img decoding=\"async\" class=\"screen1\" src=\"https:\/\/ojelectronics.com\/floorheating\/wp-content\/themes\/oj\/guides\/B2hotspot.png\" \/>\n\t\t\t\t\t\t<img decoding=\"async\" class=\"screen2\" src=\"https:\/\/ojelectronics.com\/floorheating\/wp-content\/themes\/oj\/guides\/B2.png\" \/>\n\t\t\t\t\t\t<img decoding=\"async\" class=\"screen3\" src=\"https:\/\/ojelectronics.com\/floorheating\/wp-content\/themes\/oj\/guides\/B3.png\" \/>\n\t\t\t\t\t\t<img decoding=\"async\" class=\"screen4\" src=\"https:\/\/ojelectronics.com\/floorheating\/wp-content\/themes\/oj\/guides\/B4.png\" \/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"hotspot\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"540\" height=\"860\" viewBox=\"0 0 540 860\">\n\t\t\t\t\t\t\t<g class=\"hs1\">\n\t\t\t\t\t\t\t\t<circle style=\"opacity:0.2\" class=\"circle1\" cx=\"0\" cy=\"0\" r=\"40\" stroke=\"#BFD730\" stroke-width=\"0\" fill=\"#BFD730\" \/>\n\t\t\t\t\t\t\t\t<circle class=\"circle2\" cx=\"0\" cy=\"0\" r=\"40\" stroke=\"#BFD730\" stroke-width=\"3\" fill=\"none\" \/>\n\t\t\t\t\t\t\t<\/g>\n\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"bgcover\"><\/div>\n\t\t<div id=\"devTools\"><\/div>\n\t<\/div>\n\t<script src=\"https:\/\/ojelectronics.com\/floorheating\/wp-content\/themes\/oj\/guides\/guide2.js\"><\/script>\n<\/div><\/div>\n<\/section>\r\n\t\t\n<div class=\"useful\"><strong>Was this guide useful?<\/strong><br \/><a class=\"ttfmake-button wizardpopup\" data-popup=\"useful\" onclick=\"disableElement('.useful'); cdAnalytics.trackLink('https:\/\/ojelectronics.com\/floorheating\/wizard-this-was-useful\/?page_title=+Was+this+guide+useful%3F+YES+-+UWG4+%2F+AWG4%3A+The+thermostat+can%E2%80%99t+find+the+Wi-Fi+network+cd-8',' Was this guide useful? 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