{"id":3931,"date":"2021-11-10T13:06:19","date_gmt":"2021-11-10T12:06:19","guid":{"rendered":"https:\/\/ojelectronics.com\/floorheating\/?page_id=3931"},"modified":"2023-04-24T11:29:54","modified_gmt":"2023-04-24T10:29:54","slug":"uwg4-awg4-the-thermostat-cant-connect-to-the-wi-fi-network","status":"publish","type":"page","link":"https:\/\/ojelectronics.com\/floorheating\/de\/support\/uwg4-awg4-the-thermostat-cant-connect-to-the-wi-fi-network\/","title":{"rendered":"UWG4 \/ AWG4: The thermostat can’t connect to the Wi-Fi network"},"content":{"rendered":"
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Requirements: Wi-Fi network, Mobile hotspot.<\/p>\n\t\t\t\t\t\t

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  • \n\t\t\t\t\t\t\t\t1.<\/var> Activate a hotspot* from your smartphone<\/span>\n\t\t\t\t\t\t\t\t
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    • * This will share your mobile network.<\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t2.<\/var> Press \u2261<\/strong>, top right corner<\/span>\n\t\t\t\t\t\t\t\t
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      • 2.1.<\/var> Press \"Wi-Fi \/ Weather\"<\/strong><\/span><\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t
      • \n\t\t\t\t\t\t\t\t3.<\/var> From the list, choose the name of your mobile hotspot<\/span>\n\t\t\t\t\t\t\t\t
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        • 3.1.<\/var> Enter the network key for the hotspot, and press ✔<\/strong><\/span><\/li>\n\t\t\t\t\t\t\t\t\t
        • 3.2.<\/var> When the connection is established, press ✔<\/strong><\/span><\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t
        • \n\t\t\t\t\t\t\t\t4.<\/var> Can the thermostat connect to the Wi-Fi, using a mobile hotspot?<\/span>\n\t\t\t\t\t\t\t\t
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          • Possible solutions:<\/li>\n\t\t\t\t\t\t\t\t\t
          • Yes:<\/strong>

            Check the password to your Wi-Fi network \u2013 The password may contain letters\/special characters (= , _) that the thermostat can't support. Change the password to your Wi-Fi network so it only contains common letters or numbers.<\/p><\/span><\/li>\n\t\t\t\t\t\t\t\t\t

          • No:<\/strong>

            The password for your mobile hotspot, might also contain letters\/special characters (= , _) that the thermostat can't support. Try changing the name of your Wi-Fi network so it only contains common letters or numbers.\n<\/p><\/span><\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t

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