{"id":158,"date":"2020-01-14T09:48:29","date_gmt":"2020-01-14T09:48:29","guid":{"rendered":"https:\/\/ojelectronics.com\/thermostats\/?page_id=158"},"modified":"2025-02-19T12:50:50","modified_gmt":"2025-02-19T11:50:50","slug":"support","status":"publish","type":"page","link":"https:\/\/ojelectronics.com\/thermostats\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<section id=\"builder-section-text_11\" class=\"builder-section-first builder-section builder-section-text builder-section-next-text has-background builder-text-columns-2 layout-6 darken padding-below brightness-dark title-style-big h1 bg-nopadding flex-layout mhvh mh50 blue-gradient\" style=\"background-color:#0057a4;background-image: url(&#039;https:\/\/ojelectronics.com\/thermostats\/wp-content\/uploads\/sites\/22\/2020\/05\/ojelectronics0129.jpg&#039;);background-size: cover; background-repeat: no-repeat;background-position: center center;background-position: 67.05% 40.82%;\">\n<div class=\"section-inner\">\n<div class=\"section-top\">\n<div class=\"title-wrap\">\n<h1 class=\"builder-text-section-title\">\n\t\t\t\t\t\t\t\t\t\t<small>OJ Electronics<\/small>\t\t\t\t\tSupport\t\t\t\t<\/h1>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-section-content\">\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-1\" id=\"builder-section-text_11-column-1\">\n<div class=\"builder-text-content\" >\n<div class=\"content-inner has-ojline\">\n<div class=\"ojline ojline-arrow\"><\/div>\n<p>Are you looking for a specific product? Do you have questions, or need more information regarding installations or instructions regarding a product? Below you will find information in terms of technical support, documentation, products, manuals, articles and much more.<\/p>\n<p>Or you can contact us directly using \u201cContact\u201d in the menu above.<\/p>\n<p><a class=\"ttfmake-button\" href=\"#wizard\">Get support<\/a><\/p>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"builder-text-column builder-text-column-2\" id=\"builder-section-text_11-column-2\">\n<div class=\"builder-text-content\" >\n<div class=\"content-inner\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-section-overlay section-bg-darken\"><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"customerlogin\" class=\"builder-section-prev-text builder-section builder-section-text builder-section-next-text builder-text-columns-2 layout-6 padding-below title-style-big title-style-blue\" style=\"background-size: cover; background-repeat: no-repeat;background-position: center center;\">\n<div class=\"section-inner\">\n<div class=\"section-top\">\n<div class=\"title-wrap\">\n<h2 class=\"builder-text-section-title\">\n\t\t\t\t\t\t\t\t\t\t<small>Login<\/small>\t\t\t\t\tCustomer Login\t\t\t\t<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-section-content\">\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-1\" id=\"customerlogin-column-1\">\n<div class=\"builder-text-content\" >\n<div class=\"content-inner\">\n<p>The OJ Electronics Customer Login Area is an authorised site for our customers. Here you find our internal document library containing e.g. instructions and user manuals, software updates, product photos and downloads only accessible to OJ Electronics customers.<\/p>\n<p>Your User ID allows you to view documents, that has been assigned to you by your contact person at OJ Electronics.<\/p>\n<p>Is this your first time here? If you do not have a User ID, please contact your Sales Manager \/ Key Account Manager.<\/p>\n<p>\u00a0<\/p>\n<p><a class=\"ttfmake-button\" href=\"https:\/\/skyfish.com\/login\" target=\"_blank\" rel=\"noopener\">Go to login<\/a><\/p>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"builder-text-column builder-text-column-2\" id=\"customerlogin-column-2\">\n<div class=\"builder-text-content\" >\n<div class=\"content-inner\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2235 size-large\" role=\"img\" src=\"https:\/\/ojelectronics.com\/thermostats\/wp-content\/uploads\/sites\/22\/2020\/05\/skyfish-login-1024x710.png\" alt=\"\" width=\"960\" height=\"666\" srcset=\"https:\/\/ojelectronics.com\/thermostats\/wp-content\/uploads\/sites\/22\/2020\/05\/skyfish-login-1024x710.png 1024w, https:\/\/ojelectronics.com\/thermostats\/wp-content\/uploads\/sites\/22\/2020\/05\/skyfish-login-300x208.png 300w, https:\/\/ojelectronics.com\/thermostats\/wp-content\/uploads\/sites\/22\/2020\/05\/skyfish-login-768x532.png 768w, https:\/\/ojelectronics.com\/thermostats\/wp-content\/uploads\/sites\/22\/2020\/05\/skyfish-login.png 1200w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"customerlogin\" class=\"builder-section-prev-text builder-section builder-section-text builder-section-next-postlist builder-text-columns-2 layout-6 padding-below title-style-big title-style-blue\" style=\"background-size: cover; background-repeat: no-repeat;background-position: center center;\">\n<div class=\"section-inner\">\n<div class=\"section-top\">\n<div class=\"title-wrap\">\n<h2 class=\"builder-text-section-title\">\n\t\t\t\t\t\t\t\t\t\t<small>Support<\/small>\t\t\t\t\tDiscontinued Products\t\t\t\t<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-section-content\">\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-1\" id=\"customerlogin-column-1\">\n<div class=\"builder-text-content\" >\n<div class=\"content-inner\">\n<p>Products which are at the end of their product life cycle, thereby not optional for new projects.<\/p>\n<p><a class=\"ttfmake-button\" href=\"\/thermostats\/product-cat\/discontinued-products\/\">Discontinued Products<\/a><\/p>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"builder-text-column builder-text-column-2\" id=\"customerlogin-column-2\">\n<div class=\"builder-text-content\" >\n<div class=\"content-inner\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"builder-section-postlist_90\" class=\"builder-section-prev-text builder-section builder-section-postlist builder-section-last guides -mode padding-below title-style-big title-style-blue post-list-type-page\" style=\"background-size: cover; background-repeat: no-repeat;background-position: center center;\">\n<div class=\"section-inner\">\n<div class=\"section-top\">\n<div class=\"title-wrap\">\n<h2 class=\"builder-post-list-section-title\">\n\t\t\t\t\t\t\t\t\t\t<small>Step-by-step<\/small>\t\t\t\t\tThermostat guides\t\t\t\t<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-section-content container\">\n\t\t\t\t<div class=\"ttfmp-post-list columns-100 thumbnail-none has-excerpt\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ttfmp-post-list-row\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"ttfmp-post-list-item\">\n\t\t\t\t\t\t\n<header class=\"ttfmp-post-list-item-header\">\n\t\t\t\t<\/header>\n<div class=\"ttfmp-post-list-item-content-wrap\"> \t\t\t\t\t<h4 class=\"ttfmp-post-list-item-title\">\n\t\t\t\t\t<span>UWG5 support<\/span> \t\t\t<\/h4>\n\t\t<p class=\"reading-time\"><small><i class=\"fas fa-clock\"><\/i>&nbsp;<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span><\/small><\/p>\t\t\t\t\t<div class=\"ttfmp-post-list-item-content\">\n\t\t\t<p>FAQ <a class=\"more-link\" href=\"https:\/\/ojelectronics.com\/thermostats\/support\/uwg5\/\">Read more<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ttfmp-post-list-item\">\n\t\t\t\t\t\t\n<header class=\"ttfmp-post-list-item-header\">\n\t\t\t\t<\/header>\n<div class=\"ttfmp-post-list-item-content-wrap\"> \t\t\t\t\t<h4 class=\"ttfmp-post-list-item-title\">\n\t\t\t\t\t<span>MCD3: Temporary &#8211; and manual override<\/span> \t\t\t<\/h4>\n\t\t<p class=\"reading-time\"><small><i class=\"fas fa-clock\"><\/i>&nbsp;<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span><\/small><\/p>\t\t\t\t\t<div class=\"ttfmp-post-list-item-content\">\n\t\t\t<p> <a class=\"more-link\" href=\"https:\/\/ojelectronics.com\/thermostats\/support\/mcd3-temporary-and-manual-override\/\">Read more<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ttfmp-post-list-item\">\n\t\t\t\t\t\t\n<header class=\"ttfmp-post-list-item-header\">\n\t\t\t\t<\/header>\n<div class=\"ttfmp-post-list-item-content-wrap\"> \t\t\t\t\t<h4 class=\"ttfmp-post-list-item-title\">\n\t\t\t\t\t<span>MCD3: Choosing and programming a heating schedule<\/span> \t\t\t<\/h4>\n\t\t<p class=\"reading-time\"><small><i class=\"fas fa-clock\"><\/i>&nbsp;<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span><\/small><\/p>\t\t\t\t\t<div class=\"ttfmp-post-list-item-content\">\n\t\t\t<p> <a class=\"more-link\" href=\"https:\/\/ojelectronics.com\/thermostats\/support\/mcd3-choosing-and-programming-a-heating-schedule\/\">Read more<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ttfmp-post-list-item\">\n\t\t\t\t\t\t\n<header class=\"ttfmp-post-list-item-header\">\n\t\t\t\t<\/header>\n<div class=\"ttfmp-post-list-item-content-wrap\"> \t\t\t\t\t<h4 class=\"ttfmp-post-list-item-title\">\n\t\t\t\t\t<span>UWG4\/AWG4: The time doesn&#8217;t match the real time<\/span> \t\t\t<\/h4>\n\t\t<p class=\"reading-time\"><small><i class=\"fas fa-clock\"><\/i>&nbsp;<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span><\/small><\/p>\t\t\t\t\t<div class=\"ttfmp-post-list-item-content\">\n\t\t\t<p> <a class=\"more-link\" href=\"https:\/\/ojelectronics.com\/thermostats\/support\/uwg4-awg4-the-time-doesnt-match-the-real-time\/\">Read more<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ttfmp-post-list-item\">\n\t\t\t\t\t\t\n<header class=\"ttfmp-post-list-item-header\">\n\t\t\t\t<\/header>\n<div class=\"ttfmp-post-list-item-content-wrap\"> \t\t\t\t\t<h4 class=\"ttfmp-post-list-item-title\">\n\t\t\t\t\t<span>UWG4 \/ UDG4: Changing the floor load<\/span> \t\t\t<\/h4>\n\t\t<p class=\"reading-time\"><small><i class=\"fas fa-clock\"><\/i>&nbsp;<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span><\/small><\/p>\t\t\t\t\t<div class=\"ttfmp-post-list-item-content\">\n\t\t\t<p> <a class=\"more-link\" href=\"https:\/\/ojelectronics.com\/thermostats\/support\/udg4-changing-the-floor-load\/\">Read more<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ttfmp-post-list-item\">\n\t\t\t\t\t\t\n<header class=\"ttfmp-post-list-item-header\">\n\t\t\t\t<\/header>\n<div class=\"ttfmp-post-list-item-content-wrap\"> \t\t\t\t\t<h4 class=\"ttfmp-post-list-item-title\">\n\t\t\t\t\t<span>UWG4\/AWG4\/UDG4: The thermostat doesn\u2019t heat when it is supposed to<\/span> \t\t\t<\/h4>\n\t\t<p class=\"reading-time\"><small><i class=\"fas fa-clock\"><\/i>&nbsp;<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span><\/small><\/p>\t\t\t\t\t<div class=\"ttfmp-post-list-item-content\">\n\t\t\t<p> <a class=\"more-link\" href=\"https:\/\/ojelectronics.com\/thermostats\/support\/uwg4-awg4-udg4-the-thermostat-doesnt-heat-when-it-is-supposed-to\/\">Read more<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ttfmp-post-list-item\">\n\t\t\t\t\t\t\n<header class=\"ttfmp-post-list-item-header\">\n\t\t\t\t<\/header>\n<div class=\"ttfmp-post-list-item-content-wrap\"> \t\t\t\t\t<h4 class=\"ttfmp-post-list-item-title\">\n\t\t\t\t\t<span>UWG4 \/ AWG4 \/ UDG4: Ground fault (GFCI\/EGFPD)<\/span> \t\t\t<\/h4>\n\t\t<p class=\"reading-time\"><small><i class=\"fas fa-clock\"><\/i>&nbsp;<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span><\/small><\/p>\t\t\t\t\t<div class=\"ttfmp-post-list-item-content\">\n\t\t\t<p> <a class=\"more-link\" href=\"https:\/\/ojelectronics.com\/thermostats\/support\/uwg4-awg4-udg4-ground-fault-gfci-egfpd\/\">Read more<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ttfmp-post-list-item\">\n\t\t\t\t\t\t\n<header class=\"ttfmp-post-list-item-header\">\n\t\t\t\t<\/header>\n<div class=\"ttfmp-post-list-item-content-wrap\"> \t\t\t\t\t<h4 class=\"ttfmp-post-list-item-title\">\n\t\t\t\t\t<span>UWG4 \/ AWG4: Missing\/Changing the Distributor ID<\/span> \t\t\t<\/h4>\n\t\t<p class=\"reading-time\"><small><i class=\"fas fa-clock\"><\/i>&nbsp;<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span><\/small><\/p>\t\t\t\t\t<div class=\"ttfmp-post-list-item-content\">\n\t\t\t<p> <a class=\"more-link\" href=\"https:\/\/ojelectronics.com\/thermostats\/support\/uwg4-awg4-missing-changing-the-distributor-id\/\">Read more<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ttfmp-post-list-item\">\n\t\t\t\t\t\t\n<header class=\"ttfmp-post-list-item-header\">\n\t\t\t\t<\/header>\n<div class=\"ttfmp-post-list-item-content-wrap\"> \t\t\t\t\t<h4 class=\"ttfmp-post-list-item-title\">\n\t\t\t\t\t<span>UWG4 \/ AWG4: The thermostat can&#8217;t connect to the Wi-Fi network<\/span> \t\t\t<\/h4>\n\t\t<p class=\"reading-time\"><small><i class=\"fas fa-clock\"><\/i>&nbsp;<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span><\/small><\/p>\t\t\t\t\t<div class=\"ttfmp-post-list-item-content\">\n\t\t\t<p> <a class=\"more-link\" href=\"https:\/\/ojelectronics.com\/thermostats\/support\/uwg4-awg4-the-thermostat-cant-connect-to-the-wi-fi-network\/\">Read more<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ttfmp-post-list-item\">\n\t\t\t\t\t\t\n<header class=\"ttfmp-post-list-item-header\">\n\t\t\t\t<\/header>\n<div class=\"ttfmp-post-list-item-content-wrap\"> \t\t\t\t\t<h4 class=\"ttfmp-post-list-item-title\">\n\t\t\t\t\t<span>UWG4 \/ AWG4: The thermostat can&#8217;t connect to the server<\/span> \t\t\t<\/h4>\n\t\t<p class=\"reading-time\"><small><i class=\"fas fa-clock\"><\/i>&nbsp;<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span><\/small><\/p>\t\t\t\t\t<div class=\"ttfmp-post-list-item-content\">\n\t\t\t<p> <a class=\"more-link\" href=\"https:\/\/ojelectronics.com\/thermostats\/support\/uwg4-awg4-the-thermostat-cant-connect-to-the-server\/\">Read more<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ttfmp-post-list-item\">\n\t\t\t\t\t\t\n<header class=\"ttfmp-post-list-item-header\">\n\t\t\t\t<\/header>\n<div class=\"ttfmp-post-list-item-content-wrap\"> \t\t\t\t\t<h4 class=\"ttfmp-post-list-item-title\">\n\t\t\t\t\t<span>UWG4 \/ AWG4: Troubleshooting Wi-Fi issues<\/span> \t\t\t<\/h4>\n\t\t<p class=\"reading-time\"><small><i class=\"fas fa-clock\"><\/i>&nbsp;<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span><\/small><\/p>\t\t\t\t\t<div class=\"ttfmp-post-list-item-content\">\n\t\t\t<p> <a class=\"more-link\" href=\"https:\/\/ojelectronics.com\/thermostats\/support\/uwg4-awg4-troubleshooting-wi-fi-issues\/\">Read more<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ttfmp-post-list-item\">\n\t\t\t\t\t\t\n<header class=\"ttfmp-post-list-item-header\">\n\t\t\t\t<\/header>\n<div class=\"ttfmp-post-list-item-content-wrap\"> \t\t\t\t\t<h4 class=\"ttfmp-post-list-item-title\">\n\t\t\t\t\t<span>UWG4 \/ AWG4: The thermostat can\u2019t find the Wi-Fi network<\/span> \t\t\t<\/h4>\n\t\t<p class=\"reading-time\"><small><i class=\"fas fa-clock\"><\/i>&nbsp;<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span><\/small><\/p>\t\t\t\t\t<div class=\"ttfmp-post-list-item-content\">\n\t\t\t<p> <a class=\"more-link\" href=\"https:\/\/ojelectronics.com\/thermostats\/support\/uwg4-awg4-the-thermostat-cant-find-the-wi-fi-network\/\">Read more<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ttfmp-post-list-item\">\n\t\t\t\t\t\t\n<header class=\"ttfmp-post-list-item-header\">\n\t\t\t\t<\/header>\n<div class=\"ttfmp-post-list-item-content-wrap\"> \t\t\t\t\t<h4 class=\"ttfmp-post-list-item-title\">\n\t\t\t\t\t<span>UWG4 \/ AWG4: Connecting to Wi-Fi<\/span> \t\t\t<\/h4>\n\t\t<p class=\"reading-time\"><small><i class=\"fas fa-clock\"><\/i>&nbsp;<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span><\/small><\/p>\t\t\t\t\t<div class=\"ttfmp-post-list-item-content\">\n\t\t\t<p> <a class=\"more-link\" href=\"https:\/\/ojelectronics.com\/thermostats\/support\/uwg4-awg4-connecting-to-wi-fi\/\">Read more<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>OJ Electronics Support Are you looking for a specific product? Do you have questions, or need more information regarding installations or instructions regarding a product? Below you will find information in terms of technical support, documentation, products, manuals, articles and much more. Or you can contact us directly using \u201cContact\u201d in the menu above. Get &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-builder.php","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-158","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>OJ Electronics Customer Support<\/title>\n<meta name=\"description\" content=\"Need help for troupbleshooting? 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