{"id":3938,"date":"2021-11-10T13:08:16","date_gmt":"2021-11-10T12:08:16","guid":{"rendered":"https:\/\/ojelectronics.com\/thermostats\/?page_id=3938"},"modified":"2023-04-24T11:34:57","modified_gmt":"2023-04-24T10:34:57","slug":"uwg4-awg4-udg4-the-thermostat-doesnt-heat-when-it-is-supposed-to","status":"publish","type":"page","link":"https:\/\/ojelectronics.com\/thermostats\/support\/uwg4-awg4-udg4-the-thermostat-doesnt-heat-when-it-is-supposed-to\/","title":{"rendered":"UWG4\/AWG4\/UDG4: The thermostat doesn\u2019t heat when it is supposed to"},"content":{"rendered":"<section class=\"builder-section builder-section-text builder-text-columns-1 padding-below\">\r\n<div class=\"section-inner\">\r\n<div class=\"builder-section-content\">\n\t<div class=\"panelexplain\">\n\t\t<div class=\"px-inner\">\n\t\t\t<div class=\"instructions-half\">\n\t\t\t\t\n\t\t\t\t<div class=\"chapters\">\n\t\t\t\t\t<div class=\"chapteslist\" data-simplebar data-simplebar-auto-hide=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<span onclick=\"tl.seek('step1').play();\" class=\"step1\"><var>1.<\/var> Press <strong class=\"menuicon\">\u2261<\/strong>, top right corner<\/span>\n\t\t\t\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t<li><span onclick=\"tl.seek('step2').play();\" class=\"step2\"><var>1.1.<\/var> Press <strong>\"Installer settings\"<\/strong><\/span><\/li>\n\t\t\t\t\t\t\t\t\t<li><span onclick=\"tl.seek('step3').play();\" class=\"step3\"><var>1.2.<\/var> Press <strong>&#9654;<\/strong>, bottom right corner<\/span><\/li>\n\t\t\t\t\t\t\t\t\t<li><span onclick=\"tl.seek('step4').play();\" class=\"step4\"><var>1.3.<\/var> Press <strong>\"Floor protection\"<\/strong><\/span><\/li>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<li class=\"desc\"><span onclick=\"tl.seek('step5').play();\" class=\"step5 solution\"><strong><var>Possible solution<\/var>:<\/strong><p>Check if the temperature limit settings, prevents the thermostat from heating when it is supposed to.<\/p><\/span><\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"desc\"><p>Note: This can happen if the maximum temperature is below the set point.<\/p>\n\t\t\t\t\t\t\t\t\t<p>If \"Custom\" is chosen, make sure that maximum temperature is above the set point as well.<\/p><\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!--<li>\n\t\t\t\t\t\t\t\t<span onclick=\"tl.seek('end').play();\" class=\"end\"><var>3.<\/var> <strong>Done!<\/strong> You are now connected to the Wi-Fi.<\/span>\n\t\t\t\t\t\t\t<\/li>-->\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"visuals-half\">\n\t\t\t\t<div class=\"arrows\">\n\t\t\t\t\t<button class=\"prev\"><\/button>\n\t\t\t\t\t<button class=\"next\"><\/button>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"visuals\" style=\"max-width: 540px;\">\n\t\t\t\t\t<img decoding=\"async\" alt=\"Thermostat front panel\" class=\"panel\" 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