Guide
UWG4 / AWG4: The thermostat can’t find the Wi-Fi network

Requirements: Wi-Fi network, Mobile hotspot.

  • 1. Activate a hotspot* from your smartphone
    • * This will share your mobile network.
  • 2.Press , top right corner
    • 2.1.Press "Wi-Fi / Weather"
  • 3. From the list of network names – Does the mobile hotspot appear?
    • Possible solutions:
    • Yes:

      Your Wi-Fi network name might contain letters/special characters (= , _) that the thermostat can’t support. Change the name of your Wi-Fi network so it only contains common letters or numbers.

    • No:

      Your mobile hotspots name, might also contain letters/special characters (= , _) that the thermostat can’t support. Try changing the name of your Wi-Fi network so it only contains common letters or numbers.

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