Better, cheaper remote support
Whether you are a service partner or an AHU manufacturer, OJ Air Cloud® improves your opportunities for offering remote support via data logging, diagnostics tools and user actions log. And your support services don’t just get better – they get cheaper, too.
What you see, they see
With OJ Air Cloud®, everyone is on the same page. For example, facility managers and service partners minimise the risk of misunderstandings while co-operating: both parties can access the same data at the same time, giving them instant access to the information required to discuss and resolve any issues – even though they are at different locations.
Be (even better!) preparedH
aving advance access to details about problem sites via OJ Air Cloud® means that service partners can check everything they need to know beforehand – and arrive at the site fully prepared with the right components and spare parts ready in the van. Of course, this means that alarms can be resolved quicker.
Using OJ Air Cloud® is entirely free for the first 12 months – and the system is already enabled on all new OJ Air2 and AHC-3000 units. To start using OJ Air Cloud®, simply access the ‘Cloud’ tab, ‘Connect to cloud’ on the controller menu and follow the instructions from there.
Check your system in real time
OJ Air Cloud® lets you access plenty of information in easy-to-view, real-time formats – via PC (Windows, MAC), tablet (Android, iOS) and smartphones (Android, iOS). Here’s a rundown of the features currently available.
The ‘dashboard view’ function can be used on all devices. Here users can monitor AHU systems and their operation via a chart overview that shows any current A and B alarms, devices and logs of user actions.
On PCs, OJ Air Cloud® gives access to ‘Map view’: a visual overview of the actual physical locations of the AHU systems connected to the cloud. This allows you to plan service visits and travel times with maximum efficiency.
Get an overview of all the AHUs connected to your OJ Air Cloud® account – either from the dashboard view or map view. If you handle several AHU systems, you can get an instant overview of all your systems, regardless of location – and quickly identify any alarm sites. You can also add new AHU systems as required.
Select a specific system from ‘Devices’ to access ‘Device view’, which gives you access to the following information:
- Alarm overview
Get a quick overview of the alarms associated with the selected AHU system. OJ Air Cloud® logs alarms, recording when they arose and on which system.
- Config device
Here you can name your AHUs and position them in map view (enter co-ordinates).
- Device operation
Here you can change various parameters in the AHU, such as temperature setpoint and time zone.
Here you can plan the AHU’s operation for the next two years – and schedule any holidays or downtime periods where the system should run at reduced capacity or be switched off altogether.
- Device users
Shows all the users who can access the chosen AHU system.
- Table view
A list of all parameters of the AHU system – such as operation mode, temperature regulation and fan regulation – and their current stats. The exact list will reflect the options connected to the system.
- Graph overview
A graphic visualisation of the system’s current temperatures and pressure (supply and extract air).
- Monitoring graphic view
Here you will find visual depictions of the readings taken by the various sensors connected to your AHU system. This enables rapid visual identification of any errors: you can instantly see any unusual and unintentional deviations from the usual curves.
User change log
Users can log any changes they make to the system, ensuring that can be seen and remembered by everyone in future.
API (application programming interfacing) means that you can access all data directly in the database and develop your own interfaces, showing the information exactly as you wish.
Secured, encrypted connection
All data sent to and from the OJ Air Cloud® system – whether between the AHU controller and the cloud or PCs, smartphones and/or tablets and the cloud – is handled via secure connections. All data is encrypted, and the system utilises the most recent HTTPS/TLS technology. Secure user access is ensured by means of user names, passwords and CAPTCHA. That is how we ensure that your data remains yours and yours alone.
Secure every step of the way
Below is an overview of the security measures applied in the OJ Air Cloud® solution:
User application (Web, access via PC, tablet, smartphone)
- Secure user authentication
- Captcha protection
- Minimal password complexity
- Passwords are stored in encrypted form
- HTTPS access
Communication server (controller to cloud communication)
- TLS connections
- Device authentication
- Host firewall
- Host user access lists
- Isolated host environment
- Backup solutions (DB, user application, communication servers)
- Threat detection
- System maintenance
- Application maintenance
- Period security checks and scans
You might also like to know that the OJ Air Cloud® solution was developed with the latest EU regulations on General Data Protection (GDPR) in mind, meaning that the entire system is entirely compliant with the new rules. For example, this includes the option of fully deleting user data again.
Want to know more?
Visit the OJ Air Cloud® product site and FAQ.
Go to the OJ.HVAC-Cloud.com log-in page.